Privacy Policy

Welcome to Mod Pizza (hereinafter referred to as "we," "us," "our," or "the Company"). We operate the website modpizza-cheese.click and provide food-related services to our customers across the United States. We are deeply committed to protecting your personal information and your right to privacy. This Privacy Policy explains in detail what information we collect, why we collect it, how we use it, and what rights you have in relation to it.

Please read this Privacy Policy carefully. If you disagree with its terms, please discontinue use of our website and services. By accessing or using modpizza-cheese.click, you acknowledge that you have read, understood, and agree to be bound by all the terms described in this policy.

This Privacy Policy applies to all information collected through our website (modpizza-cheese.click), as well as any related services, sales, marketing, or events (collectively referred to as the "Services").

1. Who We Are

Mod Pizza is a food service company operating in the United States. We provide our customers with access to our food offerings, online ordering capabilities, promotional information, and related customer services through our digital platforms.

For any questions, concerns, or requests related to this Privacy Policy or our privacy practices, please contact us using the information provided above or in Section 14 of this document.

2. Information We Collect

We collect personal information that you voluntarily provide to us, information that is automatically collected when you use our Services, and in some cases, information from third-party sources. The categories of information we collect include, but are not limited to, the following:

2.1 Personal Information You Provide to Us

When you visit our website, place an order, sign up for a newsletter, create an account, participate in promotions, or otherwise communicate with us, you may voluntarily provide us with personal information such as:

• Full name — used for account creation and order processing
• Email address — used for account registration, order confirmations, and marketing communications
• Phone number — used for order updates and customer support
• Mailing or delivery address — used to process and deliver food orders
• Payment information — including credit/debit card numbers, billing addresses, and other financial details necessary to process transactions (Note: payment card data is processed through secure, PCI-DSS-compliant third-party payment processors and is not stored directly on our servers)
• Username and password — for account management and authentication
• Dietary preferences and food customization choices — to personalize your ordering experience
• Communications with us — including emails, feedback forms, and customer service interactions
• Survey responses and promotional entries — when you participate in surveys or contests

2.2 Information Automatically Collected

When you access or use our website, we automatically collect certain technical information, including:

• IP address — used for security monitoring and approximate geolocation
• Browser type and version — for compatibility and analytics purposes
• Operating system — to optimize our website experience across platforms
• Device identifiers — including mobile device IDs and advertising identifiers
• Pages visited and time spent — to understand user behavior and improve our Services
• Referring URLs — to understand how users navigate to our website
• Clickstream data — information about your interactions with our website
• Location data — approximate geographic location based on IP address, or more precise location if you grant permission through your device settings

2.3 Cookies and Tracking Technologies

We use cookies, web beacons, pixel tags, and similar tracking technologies to collect information about your browsing behavior and preferences. This information helps us enhance your experience, analyze site traffic, and deliver targeted advertising. For more detailed information, please refer to Section 9 of this Privacy Policy.

2.4 Information from Third Parties

We may receive information about you from third-party sources, including:

• Social media platforms — if you connect your social media account to our Services or interact with our social media content
• Analytics providers — who provide us with aggregated and de-identified data about website usage
• Advertising networks — who share information about users who have interacted with our advertisements
• Payment processors and fraud prevention services — who may share transaction data for security verification
• Business partners — who may refer you to our Services or provide joint offerings

3. How We Use Your Information

We use the information we collect for various legitimate business purposes, including:

3.1 Providing and Managing Our Services

• Processing and fulfilling your food orders
• Creating and managing your account
• Sending order confirmations, receipts, and delivery updates
• Providing customer service and responding to your inquiries
• Processing payments and preventing fraudulent transactions
• Personalizing your experience based on your preferences and order history

3.2 Marketing and Promotional Communications

• Sending you promotional emails, offers, and newsletters if you have opted in to receive them
• Displaying targeted advertisements based on your interests and browsing behavior
• Conducting loyalty and rewards programs
• Notifying you about new menu items, special promotions, and seasonal offerings
• Running contests, surveys, and market research activities

3.3 Analytics and Service Improvement

• Analyzing usage patterns and trends to improve our website and mobile experience
• Conducting internal research and product development
• Monitoring and improving the performance and security of our Services
• Generating aggregated, anonymized statistical reports about our user base

3.4 Legal and Compliance Purposes

• Complying with applicable federal, state, and local laws and regulations
• Enforcing our Terms of Service and other agreements
• Responding to lawful requests from public authorities, including law enforcement
• Protecting the rights, property, and safety of our Company, employees, customers, and the public

4. Legal Basis for Processing Your Information

As a company operating in the United States, we process your personal information in accordance with applicable U.S. federal and state laws, including the Federal Trade Commission Act (FTC Act), which governs unfair or deceptive practices, and the California Consumer Privacy Act (CCPA) and its amendment, the California Privacy Rights Act (CPRA), for California residents. Where applicable, we also comply with other state privacy laws including those enacted in Virginia, Colorado, Connecticut, Texas, and other states with comprehensive privacy legislation.

Our lawful bases for processing your personal information include:

• Performance of a contract — processing is necessary to fulfill your orders and provide the Services you have requested
• Consent — where you have given us explicit permission, such as for marketing communications
• Legitimate interests — where processing serves our legitimate business interests, such as fraud prevention, security, and service improvement, and does not override your rights
• Legal obligation — where processing is necessary to comply with applicable laws

5. Sharing Your Information with Third Parties

We do not sell, trade, or otherwise transfer your personal information to outside parties except in the circumstances described below. We may share your information with:

5.1 Service Providers and Business Partners

We engage trusted third-party companies and individuals to perform services on our behalf, including:

• Payment processors and fraud detection services
• Food delivery logistics partners
• Cloud hosting and data storage providers
• Email marketing and customer relationship management (CRM) platforms
• Website analytics providers (e.g., Google Analytics)
• Customer support software vendors
• Advertising and remarketing networks

These service providers are contractually obligated to use your information only for the purpose of providing their services to us and are prohibited from using your personal information for their own marketing or commercial purposes.

5.2 Legal Requirements and Law Enforcement

We may disclose your personal information if required to do so by law, or in good-faith belief that such action is necessary to:

• Comply with a legal obligation, court order, or government request
• Protect and defend the rights or property of Mod Pizza
• Prevent or investigate possible wrongdoing in connection with our Services
• Protect the personal safety of users of our Services or the public
• Protect against legal liability

5.3 Business Transfers

In the event that we are involved in a merger, acquisition, restructuring, bankruptcy, or sale of all or a portion of our assets, your personal information may be transferred as part of that transaction. We will notify you via email and/or a prominent notice on our website prior to your information becoming subject to a different privacy policy.

5.4 Aggregated or De-identified Data

We may share aggregated or de-identified information that cannot reasonably be used to identify you with third parties for industry analysis, research, demographic profiling, marketing, and other business purposes.

5.5 California-Specific Disclosure (CCPA/CPRA)

Under the California Consumer Privacy Act (CCPA) and the California Privacy Rights Act (CPRA), California residents have the right to know whether we sell or share their personal information with third parties for cross-context behavioral advertising. Please see Section 10 for a full description of your rights as a California resident.

6. Data Security

We take the security of your personal information seriously and have implemented a variety of technical, administrative, and physical safeguards designed to protect your information from unauthorized access, use, alteration, or disclosure. These measures include:

• SSL/TLS encryption — all data transmitted between your browser and our servers is encrypted using industry-standard Secure Sockets Layer (SSL) technology
• Access controls — personal information is accessible only to employees, contractors, and service providers who need it to perform their jobs, and they are bound by strict confidentiality obligations
• Firewalls and intrusion detection systems — to monitor and protect our network infrastructure
• Regular security audits and vulnerability assessments — to identify and remediate potential security risks
• PCI-DSS compliance — our payment processing systems meet or exceed the Payment Card Industry Data Security Standards
• Data minimization practices — we only collect and retain the personal information necessary for the purposes described in this policy

7. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. The criteria we use to determine retention periods include:

• Account information — retained for the duration of your account and for up to 3 years after account closure, for legal and operational purposes
• Order history — retained for up to 7 years for tax, accounting, and legal compliance purposes
• Marketing preferences and communications — retained until you opt out or request deletion, and for up to 2 years after your last interaction with our marketing communications
• Payment transaction records — retained as required by applicable financial and tax regulations, typically up to 7 years
• Website usage and analytics data — typically retained in an anonymized or aggregated form for up to 26 months
• Customer support correspondence — retained for up to 3 years following the resolution of any issue
• Legal claims and dispute records — retained for the duration of the applicable statute of limitations

When personal information is no longer necessary, we will securely delete, anonymize, or de-identify it in accordance with our data retention and disposal procedures.

8. Your Privacy Rights

Depending on your state of residence, you may have certain rights regarding your personal information. We are committed to honoring these rights in accordance with applicable U.S. privacy laws.

8.1 Rights Available to All Users

• Right to Access — You may request a copy of the personal information we hold about you.
• Right to Correction — You may request that we correct inaccurate or incomplete personal information.
• Right to Deletion — You may request that we delete your personal information, subject to certain exceptions.
• Right to Opt-Out of Marketing — You may opt out of receiving promotional communications from us at any time by clicking the "unsubscribe" link in any marketing email or by contacting us directly.

8.2 California Residents (CCPA/CPRA)

If you are a California resident, you have the following additional rights under the California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA):

• Right to Know — You have the right to request disclosure of the specific pieces and categories of personal information we have collected about you, the purposes for collection, and the categories of third parties with whom we share it.
• Right to Delete — You have the right to request deletion of your personal information, subject to certain exceptions.
• Right to Correct — You have the right to request correction of inaccurate personal information we maintain about you.
• Right to Opt-Out of Sale or Sharing — You have the right to opt out of the sale of your personal information or its sharing for cross-context behavioral advertising purposes. To exercise this right, please visit our "Do Not Sell or Share My Personal Information" page or contact us.
• Right to Limit Use of Sensitive Personal Information — You have the right to limit the use and disclosure of sensitive personal information to what is necessary to perform the services.
• Right to Non-Discrimination — We will not discriminate against you for exercising any of your CCPA/CPRA rights. We will not deny you services, charge you different prices, or provide a lower quality of service as a result of your exercising these rights.
• Right to Data Portability — You have the right to receive your personal information in a portable, usable format.

8.3 How to Submit a Privacy Request

To exercise any of the rights described above, please contact us using one of the following methods:

• Email: [email protected]
• Website: modpizza-cheese.click

We will respond to your request within 45 days of receipt. In certain circumstances, we may extend this period by an additional 45 days, in which case we will notify you. We may need to verify your identity before processing your request and may ask you to provide certain information to confirm your identity. We will not charge a fee for processing your request unless it is excessive or repetitive, in which case we will notify you in advance.

8.4 Authorized Agents

California residents may designate an authorized agent to submit a privacy request on their behalf. Authorized agents must provide written authorization signed by you, and we may require you to directly verify your identity with us before we process the request.

9. Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your browsing experience, analyze website traffic, personalize content, and serve targeted advertisements. Below is a summary of the types of cookies we use:

You can control cookie settings through your browser settings or through our cookie consent manager on our website. Please note that disabling certain cookies may affect the functionality of our website. For more information about how we use cookies, please refer to our full Cookie Policy available on our website at modpizza-cheese.click.

We also honor the Global Privacy Control (GPC) signal, which allows you to automatically opt out of the sale or sharing of your personal information when using a compatible browser or browser extension. If we detect a GPC signal from your browser, we will treat it as a request to opt out.

10. Do Not Sell or Share My Personal Information

Under the California Consumer Privacy Act (CCPA) and the California Privacy Rights Act (CPRA), California residents have the right to opt out of the sale or sharing of their personal information with third parties. While we do not "sell" personal information in the traditional monetary sense, we may share certain information with advertising partners for targeted advertising purposes, which may qualify as "sharing" under CPRA.

To opt out of the sale or sharing of your personal information, you may:

• Click the "Do Not Sell or Share My Personal Information" link on our website homepage
• Contact us directly at [email protected]
• Enable the Global Privacy Control (GPC) signal in your browser

Once you submit your opt-out request, we will process it within 15 business days and will not sell or share your personal information unless you subsequently provide explicit consent.

11. Children's Privacy

We are committed to protecting the privacy of minors. Our website, modpizza-cheese.click, and all associated Services are intended solely for use by individuals who are at least 18 years of age. We do not knowingly collect, solicit, or maintain personal information from children under the age of 18.

If we become aware that we have inadvertently collected personal information from a child under 18 years of age without verified parental consent, we will take immediate steps to delete such information from our databases. If you believe that we may have collected personal information from a child under 18, please contact us immediately at [email protected].

We also comply with the Children's Online Privacy Protection Act (COPPA), which prohibits the collection of personal information from children under 13 without verifiable parental consent.

12. International Data Transfers

Mod Pizza is headquartered in the United States, and our Services are primarily directed toward users within the United States. If you access our website from outside the United States, please be aware that your information may be transferred to, stored, and processed in the United States, where data protection laws may differ from those of your country of residence.

If you are located outside the United States and choose to provide information to us, you understand and consent that your information will be transferred to and processed in the United States. We take appropriate measures to ensure that such transfers are conducted in compliance with applicable laws and that your personal information remains protected to the standards described in this Privacy Policy.

We do not specifically target or market our Services to individuals outside the United States, and we make no representations that our Services are appropriate or available for use in locations outside the United States.

13. Third-Party Websites and Links

Our website may contain links to third-party websites, applications, or services that are not operated or controlled by us. This Privacy Policy applies solely to our Services and does not extend to any third-party platforms. We are not responsible for the privacy practices or the content of such third-party sites.

We encourage you to review the privacy policies of any third-party websites you visit. The inclusion of a link on our website does not imply our endorsement of the third party's privacy practices or their website content.

Third-party services that may appear on or interact with our website include, but are not limited to:

• Google Analytics and Google Ads
• Facebook Pixel and Meta Advertising
• Social media sharing buttons (Instagram, Twitter/X, Facebook)
• Third-party payment gateways
• Food delivery platform integrations

14. Contact Us for Privacy Inquiries

If you have any questions, concerns, comments, or requests regarding this Privacy Policy or our privacy practices, please do not hesitate to contact our Privacy Team using any of the following methods:

We are committed to resolving any privacy concerns you may have. We aim to acknowledge all privacy inquiries within 5 business days and to resolve them within 30 days.

15. Filing a Complaint with a Regulatory Authority

If you believe that we have violated your privacy rights or have not addressed your concerns satisfactorily, you have the right to file a complaint with relevant regulatory authorities. In the United States, the following authorities are available:

15.1 Federal Trade Commission (FTC)

The Federal Trade Commission (FTC) enforces federal consumer protection laws, including those related to privacy and data security. You can file a complaint with the FTC at:

• Website: reportfraud.ftc.gov
• Phone: 1-877-382-4357
• Address: Federal Trade Commission, 600 Pennsylvania Avenue NW, Washington, DC 20580

15.2 California Privacy Protection Agency (CPPA)

If you are a California resident and believe your rights under the CCPA or CPRA have been violated, you may file a complaint with the California Privacy Protection Agency (CPPA):

• Website: cppa.ca.gov
• Address: California Privacy Protection Agency, 2101 Arena Boulevard, Sacramento, CA 95834

15.3 State Attorneys General

Residents of other U.S. states may also file privacy-related complaints with their state's Attorney General office. We encourage you to research the specific consumer protection and privacy enforcement resources available in your state.

16. Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time to reflect changes in our practices, technologies, legal requirements, or for other legitimate business reasons. When we make material changes to this Privacy Policy, we will:

• Update the "Effective Date" and "Last Updated" date at the top of this page
• Post a prominent notice on our website homepage
• Send an email notification to registered users, where feasible and appropriate

We encourage you to periodically review this Privacy Policy to stay informed about how we are protecting your information. Your continued use of our Services after the effective date of any updated Privacy Policy constitutes your acceptance of the revised policy. If you do not agree with the updated policy, please discontinue using our Services and contact us to request deletion of your personal information.

17. Accessibility of This Privacy Policy

We are committed to making this Privacy Policy accessible to all individuals, including those with disabilities. If you require this Privacy Policy in an alternative format or need assistance understanding its contents, please contact us at [email protected], and we will make reasonable efforts to accommodate your needs.

This Privacy Policy was last reviewed and updated on June 5, 2026. All rights reserved © 2026 Mod Pizza.